Returns and refunds

All sales are final. Every item in this shop is printed to order for you. Because nothing is pre-made or restocked, we do not accept returns, exchanges, or size swaps, and we cannot refund an order because you changed your mind or ordered the wrong size.

Check your size before you order. A size guide with measurements is included on every product page. Ordering the wrong size is not a defect and is not eligible for a refund or exchange.

Cancellations. If you need to cancel, contact us within 12 hours of ordering. We will cancel and refund only if the order has not yet entered production. Once production starts, the order cannot be cancelled.

If something arrives damaged, defective, or wrong. We stand behind what we ship. Contact us within 14 days of delivery with your order number and clear photos of the item and the printed area. If we confirm a manufacturing defect, print error, or that you received the wrong item or size than what your order says, we will send a replacement at no cost to you, or refund you if a replacement is not available. You will not need to ship the item back.

What is not a defect. Slight variation in print placement, colour, and garment measurements is normal in printed apparel. Colours can also look different from one screen to another. Measurements may vary by up to 2 inches from the size guide.

Delivery problems. Packages marked delivered by the carrier, or lost after an incorrect address was provided at checkout, are not eligible for a refund or free replacement. See our shipping policy.

Before you dispute a charge. Please contact us first through the shop’s contact page. Most problems are solved quickly, and we would rather fix it than have you file a chargeback.